SteelNix (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://steelnix.com and interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
A. Personal Data
When you use our services, we may collect personal information, including:
- Contact Information: Name, email address, phone number, company name, and billing/shipping addresses.
- Transactional Data: Order history, payment information, and shipping details.
- Communication Data: Correspondence with our customer service team.
B. Usage Data
We collect information about how you access and use our website, such as:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Device information
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders
- Communicating with you about your orders and inquiries
- Improving our website and services
- Personalizing your experience
- Complying with legal obligations
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, such as:
- Payment processors
- Shipping companies
- IT service providers
These third parties are obligated to keep your information confidential and are not permitted to use it for any other purpose.
We may also disclose your information if required by law or to protect our rights and safety.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Objection: Object to the processing of your personal data under certain conditions.
- Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us at [email protected].
6. International Data Transfers
If you are located outside India, please note that your information may be transferred to and processed in India, where our servers are located. By using our services, you consent to this transfer and processing.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.